Recent Presentations, EVents & Interviews

Ask a CRO

Koalatative’s Gerda Thomas and Experiment Nation’s Rommil Santiago answer questions from the community in a new YouTube series.

Conferences

2025

Topics include: AI, and Career Advice

2024

Topics include: Working with HiPPOs, AI and PLG

2023

Topics include: Politics, Personalization and Low-Traffic

EVENTS

Trends that have to stop

Product Experimentation

Interviews

See our recent episodes below or watch them all on YouTube.

Season 5

Season 4

Season 3

Recent Episodes

Some episodes from the last couple of years

Get Executive buy-in for your CRO program with Jonny Longden

Let's face it, experimentation is completely misunderstood. The power and the benefit and potential of it is to innovate and develop a business. And when you think about it, that's what experimentation has always been in relation to the scientific method. If you think about spaceflight, medicine, anything great that's happened in the history of modern civilization, this has all happened as a result of the careful application of the scientific method.

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Client Relationship Tips from a CRO Agency Founder with Andra Baragan

In this presentation, Andra Baragan, the Founder of ONTRACK DIGITAL will walk you through what you need to know to build a strong, successful relationship with your clients and with your team.You will learn:- how to set expectations with your client from Day 1- how to leverage operating procedures and automate your work- how to communicate with clients and get stakeholder buy-in every time

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Optimize Customer Lifetime Value - NOT Conversion Rates with Valentin Radu

After decades of acquisition marketing, companies are waking up to the fact that optimising the entire lifecycle of the customer is the way to go. That happens due to rising acquisition costs, cookie deprecation, siloes, company mentalities, etc.In this session, Valentin will share insights from his 12 years of experience transitioning from CRO - website optimization to increase the conversion rate to CVO - experimenting towards improving the CLV.

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Improve conversions with the Message-market Fit framework With Daphne Tideman

Message-Market fit is the idea that a message, whether it be a product, service or idea, needs to resonate with a specific target market in order to be successful. It involves finding the right message that effectively communicates the value proposition of a product or service to a particular audience, in a way that resonates with them.

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Avoid AB Testing Statistics Mistakes with Max LI

A/B testing plays a critical role in decision-making - but so does AB Testing Statistics Mistakes. In data-driven companies, A/B tests not only prove positive impacts of product features (treatments) but also provide evidence to safely roll out neutral features that are not expected to move business metrics. When rolling out a neutral feature, we need to test if the treatment is non-inferior to control, and conventional A/B testing is not suitable in this case.

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How to adopt a CRO mindset for life optimization with Ruben de Boer

Life optimization involves setting goals and creating plans for reaching them. It also involves improving physical, mental, and emotional well-being. Ruben de Boer shares with our own Richard Joe how he leverages a CRO mindset to engage in activities that bring purpose, satisfaction, and joy to life.

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How to verify your data truly reflects user behaviour with Florent Buisson

Florent Buisson is a decade-long behavioral economist who published a practical guide to behavioral data analysis in business. It's the book he wished he had when he started in analytics.In this episode, he shares:Why intuition can actually be a good thing in data analytics. If you need to know R or Python to understand your users. Why and when causal analytics are important.

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Choosing the right A/B testing tool with Product for Product 

Matt Green and Moshe Mikanovsky of Product for Product podcast help you navigate the plethora of A/B testing tools out there.Whether you're in product or marketing, listen for a beginner-friendly comparison of tools like Google Optimize, Optimizely, and more.**This episode, nor those of Product for Product, are endorsements of any of the discussed tools.**

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Johann Van Tonder on how to conquer 4 common ideation pitfalls with research-backed methods

eCommerce CRO veteran Johann Van Tonder shares what usually goes wrong when coming up with test ideas and how to fix it. We also discuss the merits of quantity vs. quality of ideas, the problem with brainstorming, and what to do instead for more effective ideation sessions.

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YouTube Video Index

We have so many Videos, I asked ChatGPT to sort them by topic. To be honest, I think it got it wrong. But it’s better than nothing.

Analytics

Topic Subtopic Summary Related Videos
Anomaly & Quality Data QA & alerts Catching anomalies and maintaining trust in data.
Cohorts & Retention Time-based cohorts Measuring retention and cohort behaviors.
Dashboards & Viz Reporting & storytelling Turning analysis into decisions and action.
Event Tracking Schema & governance Clean, governed event tracking for analysis.
Experiment Readouts Narrative & action Telling a crisp story and driving action from results.
Funnel & Pathing Drop-offs & sequences Analyzing user paths and funnel drop-offs.

CRO

Topic Subtopic Summary Related Videos
A/B & Multivariate Testing Test design Designing and running controlled experiments (A/B and MVT).
Accessibility Inclusive UX Ensuring accessible experiences that also convert.
Analytics Foundations Attribution & tracking Ensuring reliable measurement and attribution.
Checkout & Payments Payments UX Improving cart and payment success rates.
Experiment Operations Testing workflow How teams plan, QA, and ship tests consistently.
Forms & Inputs Error states & validation Reducing form friction with better validation and UX.
Funnel Optimization Friction & drop-off Finding and fixing funnel leaks to lift conversion.
Landing Pages & Copy Messaging & layout Optimizing landing page hierarchy, copy, and CTAs.
Micro-Interactions UI polish Small UI cues that clarify and motivate action.
Mobile UX App & responsive Optimizing mobile and app conversion patterns.
Performance Core Web Vitals Improving speed and stability for higher CVR.
Personalization Segmentation & targeting Tailoring experiences to segments to lift CVR.
Survey Analysis Voice of customer Turning survey data into testable hypotheses.

Experimentation

Topic Subtopic Summary Related Videos
Analysis & Debugging Outliers & sanity checks Post-test analysis and debugging wins/losses.
Hypotheses & Design Hypothesis frameworks Crafting hypotheses and prioritizing experiments.
MVT & Factorials Interactions & DOE Designing tests to learn interactions efficiently.
Metrics & Guardrails North-star & safety Balancing primary metrics with guardrails.
Multi-armed Bandits Adaptive allocation Adaptive allocation strategies vs classical A/B.
Power & Sizing Sample size & MDE Planning power and MDE before launch.
Program & Governance Process & ethics Operating a scalable, ethical program.
Sequential Testing Peeking & alpha spending Controlling error while monitoring experiments.

Growth/PLG

Topic Subtopic Summary Related Videos
Freemium & Trials Upgrade mechanics Designing freemium/trial flows that convert.
Lifecycle Messaging Email & in-product Targeted messaging to move users forward.
Monetization Pricing & packaging Optimizing pricing models and packaging.
Onboarding Guides & checklists Designing onboarding that accelerates activation.
Paid Acquisition CAC & ROAS Scaling paid channels while maintaining unit economics.
Retention Habit loops & churn Strengthening product habits and reducing churn.
SEO & Content Acquisition via content Compounding organic acquisition via content.
Self-Serve Checkout & procurement Optimizing self-serve purchase experiences.
Usage Funnels DAU/WAU & feature use Measuring and improving product usage funnels.
Virality & Referrals Loops & incentives Building referral loops and share incentives.